An Air Canada passenger reportedly received someone else’s belongings in her carry-on suitcase when it was returned after being lost. According to a report by CBC News, Linda Royle found two toiletry ...

However, Air Canada agreed to review the Rehels’ case and, on a good-will basis, refunded the full outstanding amount of their fares in the form of a flight credit after Global News brought the ...

‘This is insane’: Customer has to keep feet up for 9.5-hour flight after toilet overflows. She can’t believe Air Canada’s response ‘I never wanna fly with you again.’ ...

An Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000. SKIP TO MAIN CONTENT In the news ...

The chatbot provided inaccurate information, encouraging Moffatt to book a flight immediately and then request a refund within 90 days. In reality, Air Canada's policy explicitly stated that the ...

MONTREAL - Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore point, according to a new survey. Enjoy unlimited reading on ...

I’m hoping you can help me. Last November, my husband and I purchased round-trip tickets on Air Canada from Washington, D.C., to Tel Aviv, Israel, to visit our family for this Passover holiday ...