These strategies go beyond traditional sales techniques to foster deep, meaningful relationships that drive sales and help ...

Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. How you treat your customers is a hugely important part of ...

Infosys has unveiled its Customer Experience Suite for Salesforce, combining Infosys Topaz and Salesforce’s agentic AI to ...

That's according to a just released study from WSJ Intelligence and Stagwell agency Code and Theory that shows that ...

NASHVILLE, Tenn. & CAMBRIDGE, Mass.--(BUSINESS WIRE)--According to Forrester’s (Nasdaq: FORR) global Customer Experience Index (CX Index™) 2025 rankings, ongoing challenges that drove last year’s ...

Tennessee-based franchisee Charter Foods has begun implementing PAR Technology’s Coach AI in its restaurants, giving ...

CX leaders face fresh and perennial challenges in 2026, from agentic AI to falling loyalty. Here are the top events ...

In this new retail landscape, the advantage doesn’t go to the biggest brand. It goes to the brand that gets the experience ...

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced a ...

Infosys deployed Agentforce SDR to revolutionise the sales process for a leading research institute, addressing ...

Salesforce, the world’s leading AI CRM, today announced that Globe Business, the enterprise arm of Globe Telecom Inc., a ...