Optical Consumer Complaints Service resolution manager, Kayleigh Turnbull, shares her top tips for preventing conflict from ...

One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...

The El Paso Police Department has been under scrutiny for its handling of use of force complaints. According to data obtained ...

DUBLIN--(BUSINESS WIRE)--The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems" training has been added to ...

LITTLE ROCK -- University of Arkansas at Little Rock law professor Robert Steinbuch has focused much of his complaints about the awarding of named professorships in the William H. Bowen School of Law ...