GREENSBORO, N.C. — 2 Wants To Know got back $5,313 for folks in the month of May. that's a pretty good chunk of change. How did that happen? We have a group of volunteers working in the Call For ...

At some point or another, you’ve likely received a defective product you’ve purchased from a retailer. Or, perhaps a service you paid for doesn’t meet agreed upon expectations. Whatever the case, ...

The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

Editor’s Note: Beat notes is a weekly feature from Dispatch journalists who share what’s been happening in their area of coverage and upcoming events. This week we hear from Samantha Hendrickson, who ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

PORTLAND, Ore. (KTVZ) -- Oregon Consumer Justice recently announced new resources for consumers to protect themselves from scams and schemes, take legal action and find justice through the courts ...

Compare plans tailored to your home & budget. Structural damage can be detrimental to the integrity of your home and cause unexpected expenses for parts and repairs. However, your home warranty may be ...

The Consumer Financial Protection Bureau (CFPB) is once again at the center of a heated debate as it reconsiders its Personal Financial Data Rights (PFDR) Rule under Section 1033 of the Dodd-Frank Act ...

Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...

Consumer Reports, the nonprofit research, testing, and advocacy organization, today announced Phil Radford as its next President and CEO. Radford previously served as Chief Strategy Officer at Sierra ...