RBI's revised Integrated Ombudsman Scheme enhances complaint resolution for banks and NBFCs, effective July 1, 2026.

RBI launches Integrated Ombudsman Scheme 2026, effective July 1, 2026, simplifying complaint resolution for customers, ...

There will be no limit on the amount over a dispute that can be brought by a complainant against a regulated entity before an ...

Complaints filed online will be registered on the RBI's Complaint Management System portal, while those received through ...

The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external ...

The Reserve Bank of India (RBI) has introduced the Integrated Ombudsman Scheme 2026, set to be operational from July 1, to expedite and simplify customer complaint resolution.

The Reserve Bank of India (RBI) has launched the Integrated Ombudsman Scheme, 2026, aimed at simplifying resolution of customer complaints against financial institutions.