As artificial intelligence reshapes customer expectations and business operations, the very definition of consultative ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. “These high turnover rates are extremely problematic for ...

Retail spending — one of the key drivers in the economy — saw its biggest jump in more than two years during March, as more people rushed to buy cars and other big-ticket items ahead of President ...