Verizon CEO hopes drastic changes will win back angry customers

Verizon is shifting gears as it continues to face a fleeing customer problem.
El Adelantado de Segovia

Confirmed by the FCC and Verizon itself—the price increases without real improvements did occur, and now everything is changing for customers

Telecommunications company Verizon has been the protagonist of a controversy after increasing prices between the end of 2024 ...

Verizon posts big wireless gain, plans $25 billion buyback

Verizon Communications Inc. reported its biggest gain in mobile phone subscribers since 2019 and announced plans to buy back ...

Verizon plans to fight churn with better end-to-end experience

CEO Dan Schulman said the company will deploy AI at scale to help it reduce complexity, anticipate customer pain points and personalize interactions.

Verizon is offering a $200 gift card to switch, and here’s how it works

Thinking of switching carriers? A new Verizon deal offers a $200 gift card, but only if you jump through the right hoops.
TheStreet.com

Verizon revokes generous offers, angering customers

Verizon customers are livid after receiving a stern warning. Verizon (VZ) is embarking on a shaky path as it continues to see its phone customers jump ship after a series of price increases. Last week ...
BGR

Verizon Plans To Use AI To Lure You Away From AT&T And T-Mobile

Verizon is apparently turning to AI to try to lure customers away from its competitors. A new promo, which claims customers can "bring your bill from AT&T or T-Mobile and we'll give you a better deal" ...