Amid the transition, agency officials leading customer experience efforts across the federal government are pitching their ...

Taka Ariga, the chief data officer at the Office of Personnel Management, said the agency is modernizing, better integrating ...

Dave Shive, GSA’s longtime chief information officer, said during ACT-IAC’s Imagine Nation ELC conference in Hershey, Pa., in October that the U.S. government is viewed globally as the leader in ...