Employees must stick to official channels to make sure their messages are fully retrievable.

The UK banking group said it wants its employees to stick to 'approved channels' for work-related communication

NatWest has blocked messaging platforms including WhatsApp, Facebook Messenger and Skype on corporate devices amid the wider industry clampdown on staff misusing apps at work. The UK banking group said it wants its employees to stick to “approved channels” for work-related communication.

Companies in the UK and US have began receiving fines for using messaging services such as WhatsApp and Facebook for work communications

NatWest has taken action in an effort to stick to rules over workers' use of unauthorised electric messaging as well as to avoid hefty fines.