An Air Canada passenger reportedly received someone else’s belongings in her carry-on suitcase when it was returned after being lost. According to a report by CBC News, Linda Royle found two toiletry ...

‘This is insane’: Customer has to keep feet up for 9.5-hour flight after toilet overflows. She can’t believe Air Canada’s response ‘I never wanna fly with you again.’ ...

To improve customer experience, he was leading the push to migrate these separate call center systems to one, cloud-based telephony platform. As stated, AWS Connect was selected as the foundation for ...

Air Canada was named Best Airline in North America at the 2025 Skytrax World Airline Awards. ... The Skytrax awards are based on customer satisfaction surveys from approximately 22 million global ...