The AI industry is buzzing with chatbots that write code, a trend some call "vibe-coding." This approach lets AI handle ...
The UK's data protection watchdog fined two Brit businesses with offshore call centers £550,000 (c $735,000) over illegal ...
Investing in agent well-being, engagement, and coaching (backed by call center QA) directly translates into higher CSAT/NPS, ...
NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...
Guidewire Software, Inc. (NYSE:GWRE) Q4 2025 Earnings Call Transcript September 4, 2025 Guidewire Software, Inc. beats earnings expectations. Reported EPS is $0.84, expectations were $0.635. Operator: ...
GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Aug 28, 2025 at 2:00 ...
Read full article: ‘I just want my yard back’: Pontiac resident is frustrated after DTE leaves utility poles on front lawn Read full article: Tradition, teamwork, inclusion shine in Lapeer County high ...
DETROIT – Two self-proclaimed religious leaders are facing federal charges for their alleged roles in a forced labor and money-laundering conspiracy across four states, including Michigan. David ...
TAMPA, Fla. (WFLA) – Two “self-professed religious leaders” were indicted Wednesday on federal charges alleging the organization forced its members into labor, isolated them and threatened to withhold ...
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