The company debuted new tools for Cortex AI, its fully managed offering for developing conversational AI apps.

We recently compiled a list of the 15 AI News You Must Read Today. In this article, we are going to take a look at where ...

Loop Capital raised the firm’s price target on Salesforce (CRM) to $340 from $270 and keeps a Hold rating on the shares as part of a ...

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

Clara Shih, the CEO of Salesforce AI, has departed after nearly four years at the company, JMP Securities tells investors in a research note. Two industry sources tell the firm th ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Salesforce is deploying AI agents to streamline operations, boost productivity, and enhance user experiences. CEO sets target ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

By actively engaging with customer feedback, businesses can identify areas where automation can streamline processes, making ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...