A Zappos employee recently had a customer service call that lasted 10 hours and 43 minutes, breaking an internal record at the Amazon-owned online retailer. On June 11, in Zappos' Las Vegas ...

Located at 9101 Minor Ln., the outlet originally opened in 2019 as part of the company's new fulfillment center.

This holiday season, Zappos is harnessing shoppers’ love affair with their smartphones to make it easy to shop anywhere and anytime via customer service-driven services such as Ask Zappos and ...

says one customer. "I have high arches with arthritis ... But they will for sure keep my feet warm this winter!" Buy from ...

Zappos.com is more than an electronic shoe store. It is a supportive community that happens to put you in ...

During the pandemic, Zappos once again shot to the top of the customer experience (CX) leaderboard. Instead of pulling back on its historic support amid dropping sales, the company doubled down on ...

Zappos' failure to prevent a hacker from stealing ... said the break-in is a reminder of the vulnerability of large customer databases and of how security is "an ongoing process that must be ...

Zappos.com, the footwear-first e-tailer known for exceptional customer service, today re-opened its original and only outlet ...

says one customer. "I have high arches with arthritis but I still like my shoes to be cute. these fit the bill with current fashion, I think. No pain when I wear them." Buy from Zappos $150.00 GET ...

Zappos combines mobile with personal customer service for easy shopping This holiday season, Zappos is harnessing shoppers? love affairs with their smartphones to make it easy to shop anywhere and ...