Medic, which is Mecklenburg County’s paramedic agency, implemented a new protocol within the past few years that gave it 30 minutes to respond to non life-threatening EMS calls.

CHARLOTTE, N.C. ( QUEEN CITY NEWS) — Medic has reached an agreement to temporarily extend its contract with the Charlotte Fire Department. The Mecklenburg County ambulance service announced Tuesday that it’s extending the agreement for six months through a memorandum of understanding. The two agencies had until Jan. 9, 2025, to reach a deal.

The memorandum of understanding is meant to provide time to redefine the role Charlotte Fire plays as a first responder in the EMS system.

A contract between the Charlotte Fire Department and MEDIC has been extended for at least six months. The contract was to expire Wednesday and would have left some medical calls in limbo. Contract between Mecklenburg County first responders ends soon with no deal in place The agreement signed by the two agencies Tuesday was a memorandum of understanding (MOU) which basically means that citizens won’t see any changes when they call 911 for a medical emergency.