Here are the key differences of generative AI vs. traditional AI and how each impacts marketing strategies and customer ...

Last week, OpenAI released “o1,” a new AI model that can reason through hard problems by breaking them down to their ...

In a fiercely competitive financial landscape, financial services institutions (FSIs) are increasingly recognizing that ...

AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization ...

Breeze: HubSpot’s new AI brand that powers the entire customer platformHubs, Smart CRM and the ecosystem. This includes an ...

Despite broad recognition of AI’s importance, companies are missing out on key innovations SAN FRANCISCO, September 19, 2024 – A new research report from Genesys® found that AI is rapidly becoming ...

Fullstory sees double-digit customer growth upmarket and significant traction with its behavioral data solution ATLANTA, Sept. 19, 2024 (GLOBE NEWSWIRE) -- Fullstory, a leading behavioral data company ...

As part of the Fall 2024 Spotlight at INBOUND, HubSpot launched Breeze, its embedded AI with new Copilot and Agents; Breeze Intelligence for data enrichment; and updates to Marketing Hub and Content ...

Companies must educate themselves on the value of AI visibility optimization and invest in strategies to stay ahead. The ...

Captions aren’t the only worthy post-production addition to a social media video, though. Applying overlays, such as logos, ...

Demonstrating UX ROI isn’t optional anymore. Here's how to prove your value and keep those budgets flowing — no matter the ...

Enhancing both CX and EX can help your business boost employee satisfaction, increase customer loyalty and drive growth.