Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

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You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...

The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place. Need help with your order? Support, refunds and replacements.

All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …

Route Brand PortalNov 22, 2025 - Nov 29, 2025Route Brand Portal

Integrate Route & Status to create a seamless post-purchase experience, capture signed-in shoppers, and reduce support tickets. Available now for customers using Track and Protect.

Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …