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  1. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

  2. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  3. What is ITIL? - ServiceNow

    ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

  4. ITIL at a Glance

    ITIL integrates IT services into broader business strategies, enabling measurable outcomes and informed decision-making for organizations and professionals through data-driven insights.

  5. ITIL Framework: Key Concepts, Processes and Benefits

    Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …

  6. What is ITIL? A guide to the IT Infrastructure Library - TechTarget

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

  7. What is ITIL? The ultimate guide to the IT Infrastructure Library

    Aug 12, 2025 · Information Technology Infrastructure Library (ITIL) is a system that helps teams keep IT systems and processes running smoothly and swiftly complete corrective actions if …

  8. What Is ITIL? Complete Definition, Benefits, & Evolution (2025)

    Jan 5, 2025 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven …

  9. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  10. What is ITIL? A Guide to Smarter IT Service Management

    Jun 3, 2025 · What is ITIL? ITIL, once known as the Information Technology Infrastructure Library, is a flexible framework made up of 34 best practices that help organizations manage …